How to Fix PS5 Error Code WS-116142-5 for Diablo 4

WS-116142-5 Diablo 4 error
Images via Blizzard Entertainment

Many Diablo 4 players on PlayStation 5 have reported issues with error code WS-116142-5. This cryptic code prevents accessing Blizzard’s servers, stopping you from playing Diablo 4. Thankfully, there are solutions to resolve error WS-116142-5 and get back to slaying demons.

How to Fix PS5 Error Code WS-116142-5 for Diablo 4

The PS5’s error code WS-116449-5 typically displays a message indicating that the service is undergoing maintenance. This could signify either a PlayStation Network-wide maintenance activity or connectivity issues due to an unstable internet connection. To resolve PS5 error code WS-116142-5, consider the following steps:

  • Check PlayStation Network Status: Verify whether there are any widespread issues affecting the PlayStation Network. If the problem lies on PlayStation’s end, you might need to wait for them to resolve it.
  • Reset Internet Connection Settings: Reset your console’s internet connection settings and perform an internet connection test. This can help address issues arising from an unstable network.
  • Restart Router and Modem: Turn off your router and modem, leave them powered down for around five minutes, and then restart them. Once they’re back online, check if your PlayStation 5 can connect to the network.
  • Update PlayStation 5 Firmware: Ensure that your PlayStation 5’s firmware is up to date. If not, download and install the latest firmware version.
  • Enter Safe Mode: Hold down the PS5’s power button for approximately 7 seconds until you hear two beeps. Select “Safe Mode” from the menu that appears.
  • Restore Licenses: Navigate to the Accounts option, tap on ‘Other options,’ and then select “Restore Licenses.” Allow a few minutes for the process to complete.
  • Rebuild Database: If the problem persists, consider rebuilding the database or files on your PlayStation 5. Access the Safe Mode and choose the “Rebuild Database” option. This process may take a few minutes.
  • Seek Support: If none of the above steps yield results, consider reaching out to Sony’s support via phone, chat, or email for further assistance.
Images via Blizzard Entertainment

Once you’ve successfully addressed the underlying issue and stabilized your internet connection, you should be able to resume your journey in the world of Diablo 4 without any hindrances.