Dota 2 – How to fix the Claim Failed Unknown error (error 7)

Having trouble unlocking the Dota 2 Swag Bag freebies and getting the message Claim Failed Unknown error (error 7) ? Don’t worry, we got you covered. This article contains everything you need to know about this error, including what it is and how to fix it. With that said, let’s get started with the first question: What exactly is the Claim Failed Unknown Error (Error 7) error ?

What is the Dota 2 Claim Failed Unknown error about?

Obtaining your The International 2022 Swag Bag in Dota 2 is not an easy task, as you must play 10 matches before January 12, 2023, to be eligible. Things appear to be more challenging when players connect to the servers to redeem their rewards but are locked out of the redemption page message “Claim Failed Unknown error (error 7).”

Dota 2 Claim Failed Unknown error

The primary cause of this error is server-related technical issues on Valve’s end. That means players have no choice but to wait until their team resolves the issue. Players will be able to claim these rewards as soon as the developers fix this technical issue.

How to fix Dota 2 Claim Failed Unknown error (error 7)?

In the meantime, you can try restarting your computer or console to resolve the problem. Restarting your internet router is another option. Alternatively, some players have received free rewards due to delays. So, double-check your inventory or armory. In some cases, players unlocked the rewards after completing the matches.

To claim your rewards, you must play 10 matches before the battle pass expires. Following completion of the ten matches, the following three rewards are available:

  • Free level 1 Battle Pass that is redeemable for 24 Battle levels if you already own the pass.
  • Your preferred available choice of Arcana from the Dota 2 store.
  • One month free subscription to Dota Plus.

About Dota 2

Dota 2
Developer(s) Valve
Publisher(s) Valve
Designer(s) IceFrog
Writer(s)
  • Marc Laidlaw
  • Ted Kosmatka
  • Kris Katz
Composer(s)
  • Jason Hayes
  • Tim Larkin
Series Dota
Engine Source 2
Platform(s)
  • Windows
  • Linux
  • OS X
Release
  • Windows
  • July 9, 2013
  • Linux, OS X
  • July 18, 2013
Genre(s) MOBA
Mode(s) Multiplayer